Preface PayPal wasn't the first company to build an online payment system, but it. But despite the title PayPal Hacks, this book is also not about “hacking into a.
Hoax websites. Hoax websites often look like the real thing. When logging in to banking, shopping or email sites, always look for “https” at the beginning of the URL – the “s” stands for secure. Check for the padlock symbol in your browser’s address bar. Make sure the URL is genuine. Phishers often create fake websites with URLs similar to the real one.
Enter site URLs straight into your browser’s address bar. Don’t rely on links in emails as they could be fake Think you’ve stumbled across a fake website? What to look out for In this common scam, you’re asked to pay administrative costs or ship an item, usually through the buyer’s specified shipping agent at your cost, with promises of the funds being added to the total sale price. Once the sale is agreed upon, you’ll receive an email, claiming to be from PayPal, saying you’ve been paid. Always log in to your PayPal account to ensure you’ve received payment before shipping any item and only ship through your chosen shipping provider – don’t use a buyer’s agent.
Create safer passwords and PINs. Always make sure the funds are in your PayPal account before shipping the item.
Don’t include personal information when describing items for sale. Make sure no personal details can be seen in the background of photographs of items you’re selling, e.g.
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House number or car number plates. Consider setting up a separate email address for sales and customer service so your personal email account remains private. If offering an item for pick up or personal delivery, don’t go alone and try to meet in a public place. Security on the move. Smartphones and tablets need to be protected, just like your computer. Use a PIN or password to lock access to your device and ensure it locks automatically when not in use. Turn on automatic updates for software and apps.
When installing new apps, review permissions and decide whether you’re comfortable granting the access being asked for. Check your mobile bill for unusual charges. Enable “Find My Device” so you can recover it or delete its content remotely if it’s lost or stolen. How PayPal protects you.
We use the latest security technology to help protect you from online fraud. We authenticate outgoing emails with DMARC technology. Participating email providers mark unauthenticated emails as hoaxes and send them to your spam folder or restrict their delivery to you. We have staff dedicated to answering your phishing email queries, identifying unauthorised transactions and working with local authorities to help stop scammers.
When you communicate with us online, your data is encrypted. I’ve received a request for information. How do I know it’s really from PayPal? Sometimes we need to ask for more information about you, your business or some of your transactions. If we do this, we’ll always ask you to log in to your account to provide more information via the Resolution Centre.
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Remember, don’t click on a link to provide personal or financial information – always visit our site by typing into your browser’s address bar An email I received looks genuine but I still feel unsure. How do I know it’s from PayPal? If you receive an email claiming to be from PayPal and you’re not sure, consider our checklist above. If you’re still unsure, trust your gut and forward it to. What are some examples of common scams? 1) Shipping service scams What happens?The buyer asks you to use their shipping account because they can get a discount, have a preferred vendor they’ve worked with for years, or their shipping service is more reliable.
In one variation of the scam, the buyer may ask you to send the shipping fees to their preferred shipper. Why they want you to use their shipping accountIf you use the buyer’s shipping account, they can easily contact the shipping company and reroute the order to another address. They can then file a dispute saying they didn’t receive their order. You can’t prove that the buyer received their order so you lose the item, the shipping costs and your money. Why they want you to send the money to their shipperThe shipping company may not exist and they may be receiving the money you send directly. It’s often the case that the order is made with a stolen card or bank account and you, the seller, may be held liable for returning the funds to the legitimate customer whose account was stolen. How to avoid this scam Only use your shipping account Never send money to someone you don’t know – you can’t get it back easily Ship to the address on the Transaction Details page 2) Overpayment scams What happens?Your buyer sends you a PayPal payment for more than the purchase price and asks you to send them the difference.
Why they overpaid you They may have used a stolen credit card or bank account to pay you. If the legitimate account holder reports unauthorised activity, the money can be withdrawn from your account. If that happens, you’ll lose the money you sent, the item you shipped, the shipping costs and your payment. How to avoid this scam Don’t send money to someone you don’t know. A legitimate buyer won’t overpay you for an order If a customer overpays you and asks you to send them the difference, consider cancelling the order – it’s likely to be fraudulent Follow shipping requirements and ship to the address on the Transaction Details page to help protect your business against losses from unauthorised transactions. © 1999–2019.
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